DELIVERY TERMS AND CONDITIONS
Cityman Productions is not responsible for damages incurred during delivery, lost items or delays caused by the actions of the shipping company.
The products leave our warehouse intact and without delay, and we pack them appropriately as if we were to pack our own orders.
We reserve the right to change prices and shipping costs.
All orders will be confirmed by an email stating the product(s) ordered, the price of the product(s) and the shipping costs. In order to receive a confirmation by email, the customer must provide their email address while placing an order. The customer agrees to the applicable delivery terms and conditions by placing an order.
Cityman Productions is not responsible for customs or tax policies applicable in the customer’s country. The shipping costs for international orders will be determined on a case-by-case basis.
The products are shipped via DHL Globalmail shipping service once a week. The delivery time from the warehouse to the customer will depend on the customer’s location. We will contact the customer at once if any delays, changes or problems affecting the order occur during delivery.
PAYMENT METHOD AND SHIPPING COSTS
Payment method: PayPal.
The shipping costs will be determined based on the customer’s location.
Returns: The customer has the right to return products within 14 days of receiving them. This right applies only to products that are in their original packaging and intact and can be resold. In case of a return, the customer should contact us by email and state the reason for the return, their address details and whether they want their money returned or a new product shipped to them.